"The staff treat my with respect and were friendly. The staff were very helpful and I pleased with the service overall."

"I was offered gap and tyre insurance when collecting my vehicle and payong my deposit. It was sold to me as very important but on reflection and once I read the information that was sent I felt I did not think this was important to me."

"Matthew Harry was extremely professional, helpful and reassuring in every aspect of his role. He also followed up with emails and phone calls as promised on every occasion"

"The sales team are very professional without being pushy the experience of buying a car is a good one and not at all stressful."

"The service I received from both Austin and Gareth was exemplary. Nothing was too much trouble. Thanks Guys"

"andy hoskins the salesman was all that anyone could ask for 10 out of 10"

"All very efficient and helpful."

"Autin Cowell the sales executive was exceptional in his service from start to finish including coming in very early to facitate delivery and showed a real enthusiam for his job."

"The service is very good and it all ran very smoothly."

"I have always found the staff very helpful, courteous and knowledgeable. I was kept informed throughout."

"The salesman was very good and helpful."

"very pleasant and helpful."

"Sales man was realy helpful"

"Oliver Follows,your salesman was very helpful in the whole process of buying my new car at Westerly Exeter"

"A completly saisfactory experience in all respects"

"Matt Gareth at Westerly Exeter were brilliant, from the first moment we considered changing our car to arranging for it to be delivery to us here in Winchester"

"helpful dealer, willing to negotiate on price for cash, kept us up to date with our order progress, and realistic advice"

"This is the third BMW I have bought with the help of the same sales personelle"

"The salesman was polite frienldly and curtious and was prepared to spend time with us."

"The overall experience at westerly was fantastic, the sale was dealt with by Gareth, with total transparency and great communication throughout the process."

"Could not fault the staff, their product knowledge or their willingness to go that bit further. In particular Terry who took us out for the test drive was pivotal and Matthew Harry with his faultless product knowledge."

"the service was very good."

"The service from the salesman suprassed the service I have received previously from another dealer."

"Very satisfied with the whole experience but was surprised that the car did not come with a full tank of petrol."

"The service was first class, they are the best no other BMW service has beat this one. Trevor Larkin and Gareth were very helpful and extremely professional and could not do enough for us, their sales and aftersales expertise is wonderful."

"I have always found them very nice and pleasant."

"All the staff were courteous and attentive."

"A clear understanding of the customers needs and tastes well done."

"Matthew Harry kept me regularly updated from purchase to delivery of the car. He displayed great enthusiasm and a willingness to assist in any way he could. He was most helpful took time to familiarise me with the vehicle before I drove it away"

"Everything was fantastic at the dealership and very good team sprit."

"Car service was completed slighty later than planned and I was kept waiting for about 30 minutes to pick it up."

"the service is very good nothing is too much trouble."

"they were fine"

"Very friendly and helpful"

"The service is good but the service intervals on my car are confusing as I have had a service at fourteen thousand miles and now at nineteen thousand miles it needs another service. The dealership don't understand why."

"Friendly staff and car ready and cleaned on time."

"Very efficient and courteous staff"

"very friendly"

"They are all very friendly and can't do enough for you."

"This only the dealership I would use."

"A slight irritation was due to the length of time the car was in the garage. I understand this was due to a power cut. I did not have a hire car for more than one day so i had to get to the garage first thing and wait for a driver."

"When booking the appointment i wasn't advised that there was work being carried out on at the dealership and that there was no WIFI facility available."

"Excellent"

"Very helpful"

"Dealership is currently undergoing building work, with main entrance closed. Until you walk past the usual main entrance, there are no signs where to go instead"

"friendly efficient staff"

"Too many cars on forecourt, parking was difficult. Obtaining parts was also difficult."

"The company in Exeter are the best BMW Dealer I have had dealings with."

"The dealer have tried 3 times to sort out the alloy wheels on my BMW."

"They're good."

"The service is excellent."

"Excellent as usual."

"Very satisfied indeed. The service advisor, Sean, was on top of his job as was a senior tech, Lee, who gave some really useful supplementary advice."

"first class all round"

"Excellent service very friendly and accommodating."

"the service good on the day and JAMES ROBERTS the service advisor was very helpfull."

"My wife and I both have top spec models, but I had to nag in order to get a decent loan car. This was eventually provided, but a customer shouldn't be made to feel like a nuisance for giving you the opportunity to sell them their next car."

"I deal with Sean who is great,"

"I travel from cornwall just to get to the dealership after not being satisfied with my local, and have always been very satisfied."

"Very helpful with telpohone advice"

"Just very satisfied"

"The customer was unhappy that the vehicle could not be looked at straightaway."

"Excelent"

"Just pretty much straightforward."

"The service is excellent and the staff very friendly and helpful"

"I thought the 2nd service could have been completed during the 1st service."

"first class service and keep you informed regarding timescales."

"I thought the service was efficient and the staff were courteous and polite."

"cannot fault them at all very nice staff"

"i drive 90 miles to go to westerly -"

"I was very impressed with the fact that they collected and delivered the vehicle."

"i was very pleased"

"Really first class service, including the wi fi area whilst waiting"

"Dislike the radio music being on in the background."

"The 'wrong parts turned up' and caused me to have to come back to the dealer the next day. Dealer also vehemently wouldn't accept the in date 25 Labour 10 Parts discounts they had sent me earlier 'for use with my next service or maintenance'."

"Good attention on service reception, from James."

"Timing abd receiving of the vehicle excellent, as was the sevice. On collecting the vehicle I felt the person at the desk could have been more friendly."

"Besides the quality of the service it is always a pleasure to visit Westerly Exeter."

"My partner is always made welcome when she takes the car in for service when I cannot make it."

"Excellent service and complete satisfaction with work carried out"

"Everything went to plan"

"Some confusion over communications channels web site, texts and phone calls all seem to be used when an email channel could be more effective."

"Very good service."

"They were nice, however, they have told me that I needed my brake discs replacing, witch I do not believe that they needed replacing."

"I had a really fast and efficient service."

"Sorted park sensor problem"

"They kindly collected and delivered the car at no extra charge. The car was cleaned internally and externally and delivered back to my office at 6pm. Excellent, and this has been the case every time I have visited."

"Had a major service, when driving home a coolant light came on and the engine had over heated, I was very disappointed with this. It took them 2 hours to get to me, gave me another car, took mine back, fixed the problem."

"Everything was first class."

"The issue was dealt with promptly and the staff were helpful and knowledgeable"

"The staff were very helpful, polite and efficient, and when I told them I needed to get away for a mini break with my girlfriend ASAP they got my car through its service very speedily."

"they were excellent ."

"Good dealership."

"I feel the dealership always offer a brilliant service."

"I thought the staff were understanding about the issue that needed to be resolved."

"This is due to the initial visit. I was having problems with the cars electronics and was advised that they did not have the time to look at the vehicle. I called the sales person who came and had a look at my car."

"Very quick, efficient but most of all friendly and happy to explain things"

"The dealership are welcome and friendly and i would recommend the dealership to anyone."

"very pleased with the service I received from all the staff that dealt with me"

"I am totally happy with Westerly Exeter I have always been looked after very well, especially Andy Hoskins in Sales, Glen Preston workshop manager and all on service reception. I would give this dealership top marks and recommend to anyone."

"The staff were only too happy to help and sort out the problem. I explained I had an urgent appointment in 2 days time and they were very understanding and keen to get me there. The lift home while work took place was especially helpful."

"Perfectly satisfactory."

"Very satisfied they are very courteous."

"They were brilliant."

"As far as i beleive everything needed was done."

"Very courteous and welcoming."

"Looked after by the dealership"

"they fitted me in at short notice. the are helpfull."

"Miner thing, it was a lovely resting area to sit and wait, free wifi free coffee very happy with it, however a suggestion is for the table to be a bit bigger to hold your laptop on, not the best deign choice, I could see how the screw were losening."