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Everything was done on time and as expected.The car was returned cleaned which is always good.
Polite, professional, efficient service
Excellent Adviser's, Made me feel very welcome.
as explained above
Car collected and returned promptly, always kept informed of work being carried out... no complaints from me.
Completed the work as required
Good service, courtesy call when car ready
Excellent service. Slight over run on time.
The service engineer In charge of fixing my vehicle actually took the time to explain the fault, told me what he was going to do, and how long it would take. It was professional and impressive.
Good service. Staff very helpful
Done in good time. The car didnt need much doing to it
They have given great customer service answering to all the needs I had.
as above, and refreshments / newspapers available whilst waiting.
Emergency recovery service collected the vehicle very quickly and an effective repair was made immediately at Westerly Exeter. Very satisfying to have the vehicle repaired in such a short time and also at reasonable cost.
Originally advised that the recall for the propshaft would be a quick job so arranged day around expectation of indicated 2 hour timeslot for MOT and recall check only to find it was a near 6 hour time slot. Not a big issue but could have been
Price of repairs tends to be high so not completely satisfied.
You picked up and returned my car with the windscreen replaced - great service all round
Great service, I live inTorquay and bought my car from Ocean in Paignton but had terrible customer service from them after I had purchased the car so I now travel to Exeter, its a long way but definitely worth it!??
Super staff and completed quickly.
Exeter were very helpful and resolved most of my issues.The only negative thing I would say is that each time I called or popped in a different person was dealing with my overseeing my repair - 4 different service reps in all.
Everyone I spoke to were welcoming and proffesional
very impressed by video report about the underside of the car
Very satisfied, they fitted in my wifes X3 at very short notice
Very efficient and competent staff
Service department were fantastic and were very helpful.
This time I went to have myCar done I found the man dealing withMe didnt have the time to and when I raised some electric concern s with it he just didnt want to known and said uounwont get a car clean today as its broke also
Car had a issue when serviced. Therefore took longer than originally estimated, but dealt with the same day.
Done on time and once again very efficient
cannot be faulted.
My car was booked for a 08.30 MOT, brake fluid and recall. At 09.45 it had not moved from the car park, after chasing it finally got seen - got car back at 3pm! I was offered a car instead of waiting but this messed up my whole days plans
It was ready when expected all clean and ready to go.
The required work was carried out without any inconvenience caused to me.Later enquiry made by telephone checking that everything had been carried out to my sAtisfaction.
Promp service and updating me about the problem and solution
On arrival at the service desk my wife had to wait without being acknowledged, the curtesy car she was offered was a manual Instead of automatic, this threw them into a panic and she was suppliesd a BMW that was dirty outside and in with smelled insi
The wiring recall was completed.
Helpful and knowledgeable.
Always sending out updates and when my car is due for mots or services
They did what they said they would do.
Westerly have always made us feel welcome
Job carried out satisfactorily
They solved my problem quickly and efficiently.
Couldn't be better
The dealership staff are very polite and professional. My vechicle required both rear light clusters replacing due to water/condensation on the inside.
Prompt reply and solution to my problem
All tasks were completed on time and to the standard expected
The price was not so much as i expected and the team was very helpfull
Trouble free end to end
The staff were very helpful,pleasant andcourteous.They made my wife and I feel quite relaxed during our visit.
When car was in for inspection no mention was made in relation to the marks in the paintwork.
Nearly right.A great effort by Karl Mariner, the Sales manager.
It was a good no pressure sale
Wasnt impressed to go to collect new car toFind scratches on the back passenger door and marks on the boot.
Easy to sell to a previous customer. Salesman good , very pleasant to deal with. Kept in touch between order build and delivery.
Product knowledge, information and communication throughout was commendable.Excellent sales/purchasing environment.
Excellent product, Very nice helpful staff, Non aggressive sales people with ideas and useful advice.
Very fortunate to be looked after by Salesperson James, he kept me informed from start to finish and whenever he said he would do something he was always true to his word.